The holiday season and the start of the year is often when we take a closer look at our lives: who we have become and where we want to go. We can compare our accomplishments to siblings, friends, or our past selves. However we measure success, whether it’s with small personal goals like losing a few pounds and quitting a bad habit or strategic goals like seeking higher monetary gain or devoting yourself to religion, our self-value is fueled by achievement. This is the time of year when we review our report card, and we are often more critical in grading ourselves than anyone else. How do we focus on goals that have been and need to be accomplished? Sales trainers use “Victory Logs” because they understand how much rejection and tenacity salespeople must have to land a sale. When it takes 25 or more calls for every hopeful conversation, logging the victories becomes an important tool to keep on calling. So it goes with the team you manage.

One of my goals as an eLearning manager is to facilitate collaboration and efficient communication between my staff members, our clients, and their subject matter experts (SME).